Pulse

WhatsApp is aTwo-Way Conversation

Proactive retention

Automated messages that reach customers first abandoned cart, abandoned checkout, back-in-stock, and price-drop alerts, sent the moment they matter.

Reactive retention

Customers reply, confirm, or cancel an order right inside the chat with tap-to-respond buttons, no click-through to a website needed.

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Payback Period

Most abandoned carts are lost within the first hour before your customer even forgets about them.

3-Step Reminder Sequence

3-Step Reminder Sequence

Automatically send up to three WhatsApp reminders as a cart sits unpurchased each timed to nudge without feeling pushy.

Checkout Recovery

Checkout Recovery

Abandoned checkouts get the same three-step treatment recovering carts that made it all the way to payment before dropping off.

Habit → Ritual

Once a subscriber shows interest, don't let them slip away give them a reason to come back the moment it matters.

Back In Stock Alerts

Back In Stock Alerts

The moment a subscribed variant is restocked, customers get a WhatsApp message so they don't miss it twice

Price Drop Alerts

Price Drop Alerts

Customers who subscribed to a product are notified the instant its price drops, no manual checking required

Segmented Targeting

Segmented Targeting

Alerts only go to customers who actually showed interest, not your entire subscriber list

Alert Performance Tracking

Alert Performance Tracking

See exactly how many restock or price-drop alerts turn into completed orders

VIP Experience

Once an order ships, keep customers informed at every step, so they never have to ask 'where's my order?

Order Packed

Order Packed

Confirms the order is ready to ship, right after confirmation

Order Shipped

Order Shipped

Tracking details sent the moment the courier picks it up

Out for Delivery

Out for Delivery

A same-day nudge so someone's ready to receive it

Delivered

Delivered

Confirms delivery and closes the Pulse, no follow-up needed

Cancellation flow

Not everyone replies the same way. Treat them differently, automatically.

Reply Detection

Reply Detection

Every customer reply is automatically tracked, so no response gets missed in a sea of broadcasts.

Engaged Segment

Engaged Segment

Customers who reply or click get moved into their own segment, separate from those who stayed silent.

Smart Follow-up

Smart Follow-up

The engaged segment receives a different next message, based on how they actually responded.

Full Funnel Visibility

Full Funnel Visibility

See Sent, Delivered, Read, and Replied for every campaign, so you know what's working.

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650+4.9 star reviews onSshopifyapp store

Breakout: Rs 10M+ Revenue Generated Through Email Marketing

Breakout, a growing Shopify fashion brand, turned to Pulse to bring its customer engagement under one roof, combining Push notifications, WhatsApp, and Email into a single, connected strategy. The results showed up fastest in Email. Running consistent, well-timed campaigns, Breakout reached hundreds of thousands of subscribers and generated over Rs 10 million in revenue directly attributable to their email sends. What stands out isn't just the revenue, it's the consistency behind it: Breakout maintained a bounce rate of under 0.2%, a strong signal that their list stayed healthy and their messages kept landing where they were supposed to. On the campaign side, the team leaned into volume without sacrificing quality, running over 150 campaigns and steadily scaling send volume toward the full capacity of their plan. That combination, high send volume paired with a low bounce rate, is what turned a large subscriber base into real, trackable revenue rather than just an inbox full of unopened emails. Breakout's approach shows what's possible when a Shopify brand treats email not as an occasional broadcast, but as a consistent, measurable channel, one campaign at a time.

Fashion & Apparel · Migrated from Clothing

Engine: Rs 78M+ Revenue Generated Through Push & WhatsApp Combined

Engine, an established Shopify fashion brand, brought its marketing under Pulse to connect Push notifications, WhatsApp, and Email into one coordinated engagement strategy instead of running them separately. The impact was immediate on the Push and WhatsApp side. With subscriber growth climbing steadily month over month, Engine's campaigns generated over Rs 78 million in revenue, driven by a growing base of hundreds of thousands of engaged subscribers. Campaign activity grew alongside it, with the team scaling up send frequency by a third in just 30 days, a sign of a strategy that was working and being doubled down on. Email told a complementary story. Running dozens of campaigns to a similarly sized subscriber base, Engine generated over Rs 7.5 million in email revenue while keeping their bounce rate at a healthy 0.23%, sending near the full capacity of their plan without compromising list quality. Together, the two channels show what a fashion brand can build when Push, WhatsApp, and Email aren't competing for attention, but working as one system, each channel carrying its share of the revenue, and each one scaling as the brand grew.

Fashion & Apparel · Migrated from Clothing

Cougar: Rs 26M+ Revenue Generated Through Push Notifications

Cougar brought its Shopify store onto Pulse to unify Push notifications, WhatsApp, and Email under one engagement strategy, and the Push side of that strategy quickly became the brand's strongest revenue driver. With a subscriber base of over half a million and growing, Cougar's Push campaigns generated more than Rs 26 million in revenue, with both subscriber growth and revenue climbing steadily month over month. Impressions consumed grew even faster, up over 60% in just 30 days, a sign of an audience that kept showing up and engaging with every send. On the Email side, Cougar took a more measured approach, running a smaller set of focused campaigns to a dedicated subscriber list while keeping deliverability tight, a bounce rate of 0.27% across nearly a quarter-million emails sent, a strong result for any list of that size. Cougar's story shows that scale isn't only about sending more, it's about building the right channel mix: a fast-growing Push audience carrying the bulk of revenue, backed by a clean, well-maintained email list working quietly alongside it.

Fashion & Apparel · Migrated from Clothing

FAQs

Yes, a WhatsApp Business API connection is required. We guide you through the Meta approval process during setup.