Breakout, a growing Shopify fashion brand, turned to Pulse to bring its customer engagement under one roof, combining Push notifications, WhatsApp, and Email into a single, connected strategy.
The results showed up fastest in Email. Running consistent, well-timed campaigns, Breakout reached hundreds of thousands of subscribers and generated over Rs 10 million in revenue directly attributable to their email sends. What stands out isn't just the revenue, it's the consistency behind it: Breakout maintained a bounce rate of under 0.2%, a strong signal that their list stayed healthy and their messages kept landing where they were supposed to.
On the campaign side, the team leaned into volume without sacrificing quality, running over 150 campaigns and steadily scaling send volume toward the full capacity of their plan. That combination, high send volume paired with a low bounce rate, is what turned a large subscriber base into real, trackable revenue rather than just an inbox full of unopened emails.
Breakout's approach shows what's possible when a Shopify brand treats email not as an occasional broadcast, but as a consistent, measurable channel, one campaign at a time.
This case study highlights how Pulse helps growing Shopify brands coordinate customer engagement across channels, improve delivery, and turn consistent campaigns into measurable revenue.
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